Last updated: 25 September 2026
These Terms of Use apply to your use of the TheraScale website.
The website is operated under the registered business name TheraScale, ABN 60 599 306 880.
By accessing or using this website, you agree to these Terms of Use.
1. About this website
TheraScale provides information about operational improvement, systems, workflows, automation, technology and related consulting services for allied health practices.
Information on this website is provided for general information purposes only.
Nothing on this website constitutes legal, accounting, financial, clinical, employment, regulatory or other professional advice.
You should obtain appropriate professional advice where required for your particular circumstances.
2. TheraScale services
Information on this website relating to the TheraScale Operations Review, implementation support, fractional operations support or other services is general in nature.
The precise scope, deliverables, responsibilities, timing and fees for any engagement will be agreed separately between TheraScale and the client.
Submitting an enquiry, completing a form or requesting an Operations Review does not itself create a consulting engagement.
A consulting engagement begins only when TheraScale and the client agree to the applicable proposal, engagement terms or other agreement.
If these Terms of Use conflict with a separately agreed client services agreement or engagement document, the terms of that client agreement will apply to that engagement.
3. No guaranteed outcomes
TheraScale aims to provide practical and considered operational recommendations.
However, business outcomes depend on many factors outside our control.
Nothing on this website represents a guarantee of:
• revenue growth
• profitability
• cost savings
• increased client numbers
• increased utilisation or capacity
• reduced staffing requirements
• specific efficiency improvements
• particular operational or commercial outcomes
The decision to implement any recommendation remains the responsibility of the relevant practice or organisation.
4. Accuracy of information
We aim to keep information published on this website accurate and current.
However, information may change over time and we do not guarantee that all website content will always be complete, current or error-free.
We may modify, update or remove website content without notice.
5. Artificial intelligence and automation
TheraScale may discuss, assess or recommend automation and artificial intelligence where these technologies may appropriately support operational improvement.
References to AI or automation on this website do not mean these technologies are suitable for every organisation, workflow or situation.
Any implementation should appropriately consider matters including:
• privacy
• confidentiality
• information security
• professional and regulatory obligations
• accuracy
• human oversight
• the circumstances of the particular practice
TheraScale’s approach is to understand the operational need first and consider technology where it can genuinely improve the outcome.
6. Intellectual property
Unless otherwise stated, content made available through this website is owned by or licensed to TheraScale.
This may include:
• written content
• branding
• logos
• graphics
• diagrams
• frameworks
• methodology descriptions
• page designs
• downloadable resources
You may view and use website content for legitimate personal or internal business information purposes.
Unless permitted by law or approved by TheraScale in writing, you must not reproduce, distribute, republish, modify, commercially exploit or represent TheraScale content as your own.
7. Acceptable use
You must not use the website:
• for an unlawful or fraudulent purpose
• in a manner that interferes with the operation or security of the website
• to attempt unauthorised access to systems or information
• to introduce viruses, malicious software or harmful code
• to scrape, harvest or systematically extract website content without permission
• in a way that infringes the rights of TheraScale or another person
8. Information you provide
If you submit information through the website, you confirm that, to the best of your knowledge:
• the information is accurate
• you have authority to provide it
• providing it does not infringe another person’s rights
Please do not submit patient records, identifiable client information, health information or other sensitive personal information through general website enquiry forms.
Personal information submitted through the website will be handled in accordance with the TheraScale Privacy Policy.
9. Third-party links and services
The website may contain links to websites, platforms, software or services operated by third parties.
These links may be provided for convenience or information.
TheraScale does not control and is not responsible for the availability, content, privacy practices, security or terms of third-party websites or services.
The inclusion of a link does not necessarily constitute endorsement.
10. Website availability
We may modify, suspend or discontinue any part of the website from time to time.
We do not guarantee that the website will always be available, uninterrupted, secure or free from errors.
11. Liability and Australian Consumer Law
To the maximum extent permitted by law, TheraScale is not responsible for loss or damage arising solely from reliance on general information published on this website or from your inability to access or use the website.
Nothing in these Terms of Use excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded, restricted or modified, including rights that may arise under the Australian Consumer Law.
Where liability may lawfully be limited, it is limited only to the extent permitted by applicable law.
12. Privacy
Our handling of personal information is described in the TheraScale Privacy Policy.
By using the website or providing information through it, you acknowledge that personal information will be handled in accordance with that policy.
13. Changes to these Terms
TheraScale may update these Terms of Use from time to time.
The current version will be published on the website and will show the date it was last updated.
Continued use of the website after an update is subject to the revised Terms to the extent permitted by law.
14. Governing law
These Terms of Use are governed by the laws of New South Wales, Australia.
You submit to the jurisdiction of the courts of New South Wales and courts entitled to hear appeals from those courts.
15. Contact
Questions about these Terms of Use can be sent to:
TheraScale
ABN 60 599 306 880
Email: hello@therascale.com.au
Sydney, New South Wales, Australia